Q & A

COMMON QUESTIONS AND ANSWERS.

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For more questions, please submit them here

 

 

DOES IDCAD 3D FABRICATE PROSTHETICS?  

No. IDCAD 3D provides digital CAD design services and does not fabricate or sell prosthetics. IDCAD 3D has a network of dental labs.


HOW DO I PAY FOR MY FINISHED DESIGN? 

Please refer to 'PAYMENT INSTRUCTIONS' tab. 


CAN IDCAD 3D SEND MY CASES TO ANY MANUFACTURER?  

Yes. IDCAD 3D has the capability to send cases to any manufacturer upon request.  


WHAT IS IDCAD 3D REMAKE POLICY  

Please refer to the 'REMAKE REQUEST' tab and fill out the the necessary information to submit your remake request.  


WHAT TYPE OF OUTPUT FILE DOES IDCAD 3D ACCEPT?  

IDCAD 3D accepts all stl/dcm output files.  


HOW DO I SUBMIT A DIGITAL CASE TO IDCAD 3D  

Go to 'SUBMIT A CASE' tab or go directly to Dropbox and login into your account. Send your complete order with attached instructions to "Scanned" folder and upon completion of the final design, we will send the case to "Designed" folder.  


HOW LONG WILL IDCAD 3D STORE MY CASES?  

3 years. Your cases will be stored on IDCAD 3D for 3 years for FREE.  


 

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